ck544 Privacy Policy

1 Introduction

ck544 ("we", "our", or "casino") is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This privacy policy explains what information we collect when you use the ck544 platform, how that information is processed, how long it is retained, and what your rights are. This policy applies to the website, mobile platform, and all services provided by ck544.

By using our platform, you are considered to have accepted the terms of this privacy policy. We encourage you to read this policy carefully.

2 Information We Collect

ck544 collects two types of information — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

During account registration and use of our services, you may provide the following information:

• Full name and date of birth
• Email address
• Bank account or mobile financial service number (bKash, Nagad, Rocket, Upay)
• Government-issued identity document details (where required)
• Messages submitted via live chat and support

2.2 Automatically Collected Information

When you use ck544, the following information may be collected automatically:

• IP address and device identifier
• Browser type and operating system
• Activity logs on the platform (login time, game history, transaction dates)
• Information collected through cookies and similar tracking technologies
• Referral source and navigation path

2.3 Identity Verification Information (KYC)

ck544 conducts a Know Your Customer (KYC) process to ensure the security of financial transactions and prevent fraud. This process may require details from a national identity card, passport, or driving licence. This information is stored under strict security measures.

3 Purpose of Data Use

ck544 uses the information collected for the following purposes:

3.1 Account Management

Information is used to create, manage, and secure your account. This includes password recovery, login verification, and maintaining account security.

3.2 Processing Financial Transactions

The necessary financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers.

3.3 Service Improvement

We analyse information to improve the platform experience, introduce new games and features, and resolve technical issues.

3.4 Fraud and Money Laundering Prevention

Information is used to detect suspicious activity, prevent account hacking, and ensure the overall security of the platform.

3.5 Communication and Support

Your contact information is used to send relevant updates, promotional offers, and support messages. You may opt out of promotional messages at any time.

3.6 Legal Compliance

Information may be used as needed to comply with applicable laws, regulations, or court orders.

4 Data Retention and Deletion

ck544 retains your personal information only for as long as necessary. The retention policy for various types of information is described below:

4.1 Account Information

All information is retained while your account is active. Even after account closure, some information may be kept for a defined period for legal and regulatory reasons.

4.2 Financial and Transaction Information

Deposit and withdrawal details, transaction history, and financial records are retained for the long term in accordance with legal requirements.

4.3 Data Deletion Requests

You may request that we delete your personal information. However, some information may not be possible to delete due to legal obligations.

5 Sharing Information with Third Parties

ck544 does not sell your personal information. However, limited information may be shared with third parties in the following circumstances:

5.1 Payment Providers

The necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to process financial transactions. These partners follow their own privacy policies.

5.2 Game Providers

Game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft operate their own gameplay and security systems. Relevant information may be shared with them.

5.3 Legal Authorities

We may be required to provide information in response to court orders, legal investigations, or lawful requests from regulatory authorities.

5.4 Technology Service Providers

Trusted technology partners involved in platform operations (hosting, cybersecurity, analytics) may have limited access to information — strictly in accordance with contractual terms and consistent with this privacy policy.

6 Cookies and Tracking Technologies

ck544 uses cookies to improve your browsing experience and ensure the smooth operation of the platform.

6.1 Essential Cookies

These cookies are essential for the core functionality of the platform. Without them, login, session management, and security verification are not possible.

6.2 Performance Cookies

These cookies tell us how users are using the site, which pages they spend the most time on, and where issues are occurring — we use this information to improve our services.

6.3 Cookie Controls

You can disable cookies through your browser settings. However, disabling essential cookies may cause some ck544 services to not function properly.

7 Your Data Rights

Every ck544 user has the following rights regarding their personal information:

7.1 Right of Access

You may find out at any time what information we hold about you and how it is being used.

7.2 Right to Correction

If any of your information is incorrect, please contact us to have it corrected. We will make the correction as soon as possible.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, it may not be possible to delete all information if there are ongoing legal obligations.

7.4 Right to Object to Processing

You have the right to object to the use of your information for marketing communications or profiling.

7.5 Data Portability

You may request a copy of your information in a structured, commonly used format.

To exercise any of the above rights, please contact our support team.

8 Data Security Measures

ck544 follows industry-standard security measures to protect your personal information:

8.1 SSL Encryption

All data exchanged between our platform and your device is secured through SSL (Secure Sockets Layer) encryption.

8.2 Server Security

Our data servers are kept secure through firewalls, access controls, and regular security audits.

8.3 Access Control

Only authorised personnel may access your personal information, and their activity is logged.

8.4 Response to Data Breaches

If your information is put at risk for any reason, we will notify you as quickly as possible and take the necessary protective measures.

9 Protection of Minors

ck544 is an adults-only platform. This service is for users aged 21 and above only. We do not knowingly collect any information from minors.

Age verification is in place at the time of registration. If we become aware that information from a minor has been collected inadvertently, we will immediately delete that information and close the associated account.

If a parent or guardian suspects that their child has used our platform, please contact our support team immediately.

10 Changes to the Privacy Policy

ck544 may update this privacy policy from time to time. When significant changes are made to the policy, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered users by email.
• Display a notice on the platform.

If you continue to use the platform after changes are made, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.

11 Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

For more information, please visit our Terms & Conditions and Responsible Gaming pages.